We want your feedback

As a department we strive to improve the service we provide to the people who use it. We welcome all feedback, whether it's positive, or letting us know about something we could improve on.

Thank you for taking the time to fill out this survey using the QR code. The survey asks questions about your experience at our hepatology clinic. Your feedback is important to us and will help monitor and improve the services we provide.

Your participation is voluntary and all your answers are anonymous. Please answer each question, ticking the boxes that you feel best describe your experience with our service.

If you would prefer to give your feedback in writing please email us at hepatologyadmin@uhs.nhs.uk.

You said, we did

Access to blood results

You can now register with My medical record, provided by UHS. This is a secure, patient-owned record supporting you to help manage your healthcare, connect with your team and access information including reviewing your blood results, ultrasound results, clinic letters and appointment dates.

Access to clinic letters

You can review your clinic letters at My medical record and receive a printed copy.

Telephone clinics

We understood that coming to clinic at UHS, parking in our car parks then waiting in clinic was difficult and time comsuming.

We have now switched to a hybrid clinic format were we provide both face-to-face and telephone consultations.

Patient testimonials

“Excellent and attentive care team, even when under pressure”

“Nurses and medical staff very good, all in all everything is excellent”

“professional, efficient, friendly, you could not ask for more”

“The ward staff have been so attentive caring, always brings a smile to the ward, I would like to thank all NHS staff that looked after me and made me well again”

“Nothing is too much trouble, all staff are caring, calm, reassuring, attentive and happy to always assist”

“All staff (doctors, nurses, porters, cleaners, food staff) on GIBLU were exceptional. True heroes whose patients and duty of care is second to none”