For urgent medical advice

Please follow your emergency diabetes plan and seek urgent medical help as necessary.

During office hours (8am to 7pm)

Paediatric diabetes team:

Call 023 8077 7222 (main switchboard) and ask for the paediatric diabetes clinical nurse specialist on call.

Diabetes clinical nurse specialists: Once you have found out who is on call, call the appropriate nurse below:

Hannah Stockley	07920 284316
Jo Summerton	07766 115284
Carolyne Salvin	07584 614481
Haley Faulds	07584 614507

Administrative team

Call 023 8120 8518 (Monday to Thursday 7.30am to 4.30pm and Friday 8am to 12noon)
Email paeddiabetes@uhs.nhs.uk for general admin support (eg travel letters) and paeddiabetespumps@uhs.nhs.uk for ordering pump supplies and consumables

Out of hours

Overnight, between the hours of  7pm and 8am, please contact the paediatric medical unit on 023 8120 1776.

Appointments

For appointment queries, cancellations or changes, please contact: Nicola Brynes, our team administrator

Prescriptions and supplies

For prescriptions and insulin please contact your keyworker clinical nurse specialist.

For ordering pump consumables, please contact paeddiabetespumps@uhs.nhs.uk

Giving feedback

We want our service to keep improving.

Children, young people and families are encouraged to share feedback about what is working well and what could be better. Your views help us improve clinic experience, education, communication, technology support, peer support and access to care.

You may be asked to do this in clinic, via your keyworker nurse or via the digibete app.

You can also share your views by completing the children and young people outpatient survey here (or use the QR code below to open the survey).