Cancel your appointment
Please be aware this service can only be used to cancel outpatient and clinic appointments booked by Southampton General Hospital, the Princess Anne Hospital or the Royal South Hants Hospital.
It cannot be used to cancel hospital admissions or appointments booked by other hospitals.
It may be helpful to have access to your letter when using this service.
Patient Hub is a secure online portal used by University Hospital Southampton which allows patients to view and manage upcoming appointments on their smartphones or computers.
Patients can then confirm attendance, request to rebook or cancel their appointments and will also be able view appointment letters.
Patient Hub can be accessed via our virtual outpatient assistant. In addition, the outpatient assistant can help you to find answers to some frequently asked questions about our hospitals and services and can be used to contact our outpatient teams if you need help with your appointment. You can find the outpatient assistant at the bottom of this page, shown by a speech bubble in a blue circle:
Alternatively, you can still contact our outpatient administration centre via the telephone. Contact details will be on your letter, or you can find their contact information here.
Please note: If you fail to attend your appointment or cancel your appointment for a second time you may be discharged back to your GP.