Living Well with Diabetes service: Support for people living with Type 2 diabetes

Our “Living Well” with diabetes is a self-referral service which offers support for people with Type 2 diabetes. The service aims to help you make informed choices and decisions about your health in order to successfully self‑manage your condition.

The service is run by a team of dedicated volunteers and specialist nurses, helping you to access information, education, health improvement programmes and other useful resources to help patients understand how they can control their condition and prevent the risk of complications.

Because everyone is different, our service is designed to be person-centred, ensuring support is tailored to your individual needs and requirements. If there are changes you’d like to make to your wellbeing and lifestyle, for example, we can assist you with motivation and goal-setting based around what’s most important to you.

The support service is open Monday to Friday, 10am to 4pm. You can make a referral to the service via email - LivingWell@uhs.nhs.uk or call the team on 0800 484 0135 for more information.

How can a service like Living Well help?

People with long-term conditions who are well-supported to self-manage their own health and wellbeing report a number of positive outcomes, including:

• better symptom management, leading to a reduction in pain, stress, anxiety, depression and tiredness
• greater feelings of independence and wellbeing
• improved coping skills
• improved quality of life
• higher success rate in setting and achieving realistic goals to improve personal wellbeing

With help from specialist volunteers from our patient support hub, our Living Well service offers a wide range of holistic support (where all aspects of psychological, physical and social wellbeing are taken into account). This includes emotional support, befriending calls, and signposting to useful resources in the community, as well as supporting you with your physical health and lifestyle.